Sub-processors
Voluminate — powered by 3D Spark. Last updated 2026-08-17.
To operate Voluminate — powered by 3D Spark, 3D Spark GmbH engages service providers that process personal data on our behalf within the categories listed below. The customer generally authorises the use and the replacement of sub-processors within these categories without separate notice. Only the addition of a new category is notified separately — by an update to this page and an email to active customers — and may be objected to within 30 days of that notice.
Cloud hosting and application platform
Operating the Voluminate web application, its database and the storage of uploaded source files and generated models.
- Processing region
- European Union
- Transfer mechanism
- No transfer outside the EEA
- Disclosed since
- 2026-01-01
AI / ML processing for 2D-to-3D conversion
Automated interpretation of drawings and photos and generation of the resulting 3D geometry.
- Processing region
- European Union and United Kingdom
- Transfer mechanism
- UK adequacy decision; standard contractual clauses where applicable
- Disclosed since
- 2026-01-01
Workflow orchestration
Coordinating conversion jobs between the application and the processing services.
- Processing region
- European Union
- Transfer mechanism
- No transfer outside the EEA
- Disclosed since
- 2026-01-01
Transactional email delivery
Sending account, conversion-status and delivery notifications to the email address on the account.
- Processing region
- European Union
- Transfer mechanism
- No transfer outside the EEA
- Disclosed since
- 2026-01-01
Payment processing
Processing card payments, invoicing and tax handling for credit purchases.
- Processing region
- European Union and United States
- Transfer mechanism
- Standard contractual clauses; EU-US Data Privacy Framework
- Disclosed since
- 2026-01-01
Product analytics and advertising measurement
Measuring reach and use of our public pages. Only set with consent via the cookie banner.
- Processing region
- European Union and United States
- Transfer mechanism
- Standard contractual clauses; EU-US Data Privacy Framework
- Disclosed since
- 2026-01-01
Error and performance monitoring
Detecting and diagnosing application faults so the service stays available.
- Processing region
- European Union
- Transfer mechanism
- No transfer outside the EEA
- Disclosed since
- 2026-01-01
Internal team collaboration and support
Handling support requests and manual reverse-engineering orders placed through the service.
- Processing region
- European Union
- Transfer mechanism
- Standard contractual clauses where applicable
- Disclosed since
- 2026-01-01
Change log
- 2026-08-17 — Initial publication of the sub-processor category list. No change to the categories already disclosed in the GTC and Privacy Policy.
Questions or an objection to a newly announced category? Write to support@3dspark.de. See also our privacy notice and General Terms and Conditions.