Knowledge base
Help centre
Practical guides for getting manufacturable 3D models out of drawings and photos. Looking for pre-sales questions instead? See the FAQ.
Getting started
Supported file formats
Which inputs Voluminate accepts, and what you get back.
From model to manufacturing
Sending a finished part to the 3D Spark platform for quoting.
What Voluminate is built for today
An honest look at what our AI has been trained and optimised for — and what to expect from other inputs.
What works best
Technical drawings that work well
What a well-suited drawing looks like, with real examples from the app.
Photos that work well
One photo is enough — up to four, 90 degrees apart, is better.
Input types we have not focused on yet
Schematics, mechanism diagrams, electronics and everything else — what to expect if you try them.
Getting the best result: quality tips
Scale references, assemblies, quality scores and what to try when the first result is not good enough.
Conversions
Using the part brief effectively
The single biggest lever on reconstruction quality — what to tell us that the image cannot.
NNS Model vs Hi-Fi CAD — definitions
What an NNS Model (STL + AI STEP) and a Hi-Fi CAD model (STEP + PRT) are, and which one you need.
What the conversion statuses mean
Uploaded, converting, ready, failed — and what to do about each.
Requesting a better model
How feedback and re-runs improve the geometry.
Credits & billing
Still stuck? Email support@3dspark.de.